User retention and visitor engagement are always on top of mind for any webmaster.
However, what is the most effective way to achieve this?
Well, if you are single handily managing all the affairs of your website, probably the best way to bring user retention and increase visitor engagement is to have a separate support section in your website.
Although most of the webmasters do include a standard contact page in their website or blog, but this is not the best way to handle users’ comments, questions, and concerns. It can become a tedious job to handle tons of messages each day.
Instead, you can opt for including a FAQ (frequently asked questions) section in your website. This is probably the best way to offer support on your website or blog. This way your user retention and engagement is increased and you are never overwhelmed with their questions and concerns.
Here, we have come up with a list showing you 8 Best WordPress FAQ Plugins. We have shown you free as well as premium WordPress FAQ Management Plugins.
It usually happens that you receive same questions from your users. It is not a good idea to answer them separately again and again. Instead, you can have a separate section in your blog specifically dealing with these frequently asked questions. Having a FAQ serves you two fold purposes. It saves your time and effort in answering these questions and your visitors get the answers to their questions instantly. They don’t have to wait for your email with the answer to their questions.
So, FAQs are a fabulous way to answer your users’ questions and an equally great way to retain visitors and increase their engagement.
With WordPress FAQ Management Plugin, you can easily add FAQ section in your website or blog.
Here under we have presented a list of 8 best WordPress FAQ Plugins which you can easily add a FAQ section in your blog or website.
8 WordPress FAQ Plugins
The WordPress FAQ Plugin lets you manage frequently asked questions (FAQ) for your WordPress site. It provides a fully featured administration dashboard through which you can handle question groups and questions. It also provides a configuration section through which you can customize the plugin according to your needs and requirements. Moreover, it integrates effectively and easily with the new WordPress Administration Interface.
The FAQ Plugin enables your users to browse the FAQs in an easy fashion with its sliding accordion feature. And that’s not all as users can submit questions and can search the FAQs, as well. It provides a search form wherein users can key in the keyword(s) so as to find questions which they are looking for within the FAQ Database. Moreover, the Plugin can be used to translate the questions into your preferred language.
With Spider WordPress FAQ Plugin, you can design a well informative FAQ section for your WordPress website. It is one of the highly customizable FAQ Plugin. It has numerous built-in themes as well as you can create new themes from scratch. The Spider FAQ Plugin enables you to create different categories so that you can organize the questions easily. You can even include standard categories in the FAQ categories. The Plugin lets you provide FAQs with images. Moreover, the Plugin has made the FAQ section easily searchable. It provides buttons for collapsing or expanding the FAQs. It even includes WYSIWYG editor for FAQs.
3. Q&A by Degree3
Degree3 FAQ Plugin lets you build Social Q&A for your site. It allows you to add Q&A to each of your webpage, which enables your visitors to ask questions and find relevant answers easily. So with this plugin you can improve user retention, build up your support related content and increase your visitor engagement easily. The Plugin supports quick search of FAQs and has FAQ Builder. With Degree3 FAQ Plugin, you can review question and answer before they get published on your website, and it also provides full moderation powers, as well.
4. FAQ Manager
The FAQ Manager Plugin employs taxonomies and custom post types to handle FAQ section for your website. Installing the plugin is really easy. Once you install the plugin, a FAQ section is added to your left menu which contains two taxonomies, settings page, custom post type FAQS, categories and tags. By default, the shortcodes show 10 FAQs. The plugin is highly configurable.
5. WordPress FAQs
With WordPress FAQs, you can easily create FAQ sections for your WordPress blog or website. You simply require activating the plugin, then go on to add FAQ items and finally display the FAQs on your posts or web pages using shortcodes. It comes with Drag and Drop feature so that you can reorder your FAQ items. It utilizes WordPress taxonomies and custom post types. The plugin even allows you to add index at the top of each FAQ.
6. Sugar FAQs
Sugar FAQs is one of the most comprehensive WordPress FAQ Management Plugin. The plugin provides FAQ custom post type with which you can easily add FAQ sections to your WordPress blog or website. It displays the FAQs in a slick accordion style which is a stylish, and effective way to answer your customers’ frequently asked questions.
The Plugin is highly flexible and fits flawlessly within any WordPress theme. The users can submit their questions using FAQ submission form. When a question is submitted, a new FAQ is created and has the status of Pending Review. The Admin then reviews the question and can either publish it or reject it. FAQs can be added just like you add any WordPress Post.
7. Fancy FAQ
Fancy FAQ is a comprehensive and efficient WordPress FAQ Plugin. You can use its custom post type with category taxonomy so as to add FAQ sections to your website. The Plugin is extremely easy to install. Using shortcodes the FAQ Items can be shown in the post, page or widget. The plugin supports Responsive Layout.
WP Awesome FAQ Plugin is another fabulous WordPress FAQ Management Plugin. Using the Plugin you can create unlimited FAQ Items together with title and description. Once the plugin is installed, it creates a Custom Post Type named “FAQ” automatically. The Plugin provides accordion based JQuery UI.
We hope that you would have liked our presentation on 8 Best WordPress FAQ Plugins. We look forward to your comments and suggestions.